We are a mixed-billing service.
Most Doctors (but not all) here, and a few of the Allied Health Practitioners, bulk-bill children below the age of 16 and Indigenous people who sign up with our practice (under the Closing the Gap program or CTG). Health care card/pension holders will be charged full fees or a discounted fee at the discretion of the Doctor/Practitioner. THERE IS NO BULK-BILLING ON SATURDAYS.
Please ask reception regarding billing policies for each individual practitioner.
Other consultations, like reviews of blood and imaging results, may also be bulk-billed at the Doctor’s discretion but only when these are face to face and not over the phone/email.
Specific items like investigations, procedures, etc., are billed based on Medicare schedules, with no gap payments.
When a Medicare item is added to a normal consultation (ECG, Spirometry, Nurse care-plan reviews, ABI, etc.), expect to have to pay a higher amount at the counter, but please note that as a rule all items as above are covered entirely by Medicare, which means you get back whatever extra you have paid and will be out of pocket only for about 30-45 dollars (with only 1 or 2 exceptions) no matter how much you are charged at the front desk.
As an example, say you have booked a regular 15 minutes consultation with your Doctor. The 3 complaints you are suffering with have required the Doctor to carry out a detailed physical examination and the consultation has lasted 30 minutes. The Doctor has then asked for an ECG and the Nurse has carried out a quick care-plan review and may have checked your BP and your weight.
At the counter you expected to pay $81 (knowing you will get back around $37 from Medicare) but the Receptionist shocks you with a charge of over $ 155.00.
What has happened is that the Doctor has charged you for a long consultation ($115.00), the Nurse has added around $30 dollars for the ECG and $10.00 for the care-plan review.
After you pay the total amount, though, you realise your Medicare rebate is now much higher than expected and instead of receiving back around $37, you now get back $110.00.
The end result is that when you go home you realise you are only out of pocket for around $45.00, which is what you had expected to have to pay when you first came in!
How good is that?!?
Following are the most common fees patients attending Health & Wellbeing North Ward are billed:
Psychotherapy, Psychology, Dietetics, Exercise Physiology, Occupational Therapy and other Allied Health consultations attract a Medicare rebate only when part of a care-plan.
Employment, driving and other medicals are paid in full. They cannot be submitted to Medicare.
Payment is required at the time of consultation. For your convenience, we accept cash, cheques, credit cards (VISA and MasterCard) and EFTPOS.
Multiple services incur additional charges.
Late cancellation fees and missed appointments fees of $38.20 are linked to most of our services, inquire with Reception for details
Cancellations for Doctors acceptable on previous session.
Cancellations for all other practitioners have to reach us the day before the appointment or cancellation fee applies.
We are a Private Billing General Practice
Health & Wellbeing North Ward is a Private Billing Practice, with discounted rates for Concession Card Holders, Pensioners and Children under 16.
Routine Vaccinations, DVA Clients & ATSI Clients registered to Health & Wellbeing North Ward under the Closing the Gap Program will continue to be bulk billed.
General Practice Management Plans (Care Plans), Team Care Arrangements and reviews will continue to be billed to Medicare for all Patients of our Practice.
Saturday appointments are strictly privately billed.
Our standard consultation fee is $81 with a rebate of $39.10 from medicare. For more information on the fees for your consultation, please ask reception at the time of booking.
- Psychotherapy, Dietetics, Exercise Physiology and other Allied Health consultations attract a Medicare rebate only when part of a careplan.
- Employment, driving and other medicals are paid in full. They cannot be submitted to Medicare.
- Payment is required at the time of consultation. For your convenience, we accept cash, credit cards (VISA and MasterCard) and EFTPOS.
- Multiple services incur additional charges.
- Late cancellation fees and missed appointments fees of $40 are linked to most of our services, inquire with Reception for details
- Cancellations for Doctors acceptable on previous session
- Cancellations for all other practitioners have to reach us the day before the appointment or cancellation fee applies.
- Saturday appointments are strictly privately billed.