47724144 info@hwb.com.au 34 Gregory Street, North Ward, QLD 4810 Book Appointment


Our Management & Support Team


Practice Manager

Nikki has worked in medical admin since 2009, starting as a receptionist, moving to 2IC then becoming a Practice Manager when starting with HWB in March 2021. Nikki enjoys this role as it is challenging but also rewarding.

Nikki is married, with 2 young children that keep her busy. In her spare time, she likes to go camping, fishing or just relaxing with friends.



Miranda is new to the HWB team, starting in July 2021.

She has worked in medical reception for a few years now and enjoys the friendly patient interaction the role brings.

She has resided in Townsville for many years and in her free time enjoys catching up with her friends and family.

Miranda is also currently studying a Bachelor of Paramedic Science.



Jess has lived in Townsville most of her life and joined the HWB team in November 2021 with 7 years of medical reception experience.

What Jess enjoys most about her role is the friendly patient interaction and no day is ever the same.

In her free time, you will catch her binge watching tv shows and movies.



Talicia is our newest receptionist to join HWB. She has made the move from the childcare/retail industry.

Talicia was born and raised in Townsville and will forever call Townsville home.

She is married with 2 young boys, so she doesn’t get much spare time, but when she does, she enjoys reading, camping and swimming.



Maxine has recently joined the HWB team. She comes with over 5 years of experience in medical administration.

Maxine enjoys working as part of a team and interacting with patients and their healthcare needs.

Maxine made the move to Townsville in 2005, in her spare time, Maxine likes gardening, yoga, and Pilates.